Frequently Asked Questions

Language Instruction FAQ

Will I be taught by a professional?
Absolutely! It is very important to learn a language from a qualified teacher because language is more than words -- it is cultural. All of our teachers have vast ESL training and teaching experience with many of them certified through CELTA or similar certification training.

How much do classes cost at ILC?
We offer affordable classes. Exact fees depend on how many classes you take. Contact us and we will send you price information.

How long are ILC classes?
The minimum duration of a lesson is an instructional hour and a half (1.5), but you are welcome to take longer lessons. Contact us and we will be pleased to send you a class schedule.

Where are the classes held?
Classes can be taught either at ILC, or your place of work. We do not offer instruction at personal residences.

What if I miss a class? Are make-up classes allowed?
Make-up classes are allowed when you take private instruction. You just need to inform us at least 24 hours in advance during office hours.

How many people are in a class?
Classes can be private -- one-on-one; or, group classes which usually consist of 3 to 7 students. This allows for individualized attention thus enhancing the learning process.

I want to learn another language, but I’m so busy. Do you have flexible schedules?
We know how busy you are! We can arrange private classes to work around your schedule.

What about holidays? Are classes scheduled around them?
Classes will not be held on the following American Holidays: New Year's Day, Martin Luther King's Day, President's Day, Good Friday, Independence Day, Labor Day, Columbus Day, Christmas Day, Thanksgiving Day and the day after Thanksgiving.

How long will it take me to become fluent in the language that I am studying?
Our program is largely conversational and we believe the more you practice the language, the sooner you will be fluent. This emphasis on conversation is not just limited to the classroom, but is encouraged for use in daily life. We will teach you to speak in full sentences from day one, and with practice and the guidance of our experienced teachers, you will be fluent as soon as it is possible for you.

How do you determine my level?
Our teachers will make this assessment during your first class. The ability to use verb tenses, prepositions, and correct sentence structure are the most determining factors is this evaluation.

What about the curriculum? What will I be learning in the classes?
Once your level of fluency has been determined, the teacher will follow a program for your specific needs. Conversation is strongly encouraged (speaking and listening/comprehension) along with vocabulary, reading, and writing skills.

English is my second language; and, I work in finance. Do you offer classes on business writing?
Yes we do! Contact us and we will be please to send you information. Also see the Corporate Solutions page.

I am a health care provider and would like to learn more medical vocabulary. Do you offer relevant classes?
We offer specific programs for health-care providers. The vocabulary learned in these classes consists of words commonly heard in conversation in a hospital, clinic, doctor's office, etc.

When are the classes for Health Care Providers scheduled?
Contact us and we will send you a schedule. We also offer on-site language instruction, interpreting training and much more. Also visit our Health Care Solutions page.

How can I enroll in a one-to-one or a group class?
Complete a registration form and make your payment on line (see payments) or mail it along with your payment to Integrated Learning Center (see contact us). Also, you are welcome to come to our office to register. Call us or email us and we will answer any question you may have.

What languages do you teach?
For private instruction we can teach you the language of your choice. For group classes, please find the group classes scheduled in our online calendar or contact us) and we will send you a schedule.

How does the one on one work?
We will design a customized program to meet your needs. You will have the entire attention of the teacher, thereby maximizing the learning experience and assuring rapid progress.

Telephonic Interpreting FAQ

How do I request an interpreter?
We will provide you with a toll free number and a code. All you have to do is call and request interpretation in the language you wish; and you will be serviced immediately.

How much time does it take to get an interpreter on the phone?
About 30 seconds, but occasionally you may wait longer.

Is this consecutive or simultaneous interpreting?
It's consecutive interpreting, which means the interpreter will wait until you have completed a thought to begin speaking.

What does LEP mean?
It means Limited English Proficiency. An LEP individual is a person who either does not speak English or does not speak enough English to communicate effectively.